Two Related Industries
I found a good example of the concept of business disruption. When someone comes along with a new way of doing something that really takes off – goes viral – it can disrupt the way the whole industry does things. Two related industries have been experiencing a good deal of disruption lately. Transportation with the move toward self-driving autos, and automotive with the move toward re-examining how a car is sold and serviced.
Selling cars has been so stressful that consumers welcomed new ways of presenting and certifying the vehicle to be sold, especially when it is pre-owned. Is this the best deal? Are they disclosing to me the car’s true history. There are now services that help the consumer answer questions the car dealership was slow to answer. Car-Max comes to mind. Read more →