Alliant Technology is a Managed IT Services Provider
Medical check ups are regular and frequent. Why? Because even though you feel fine, things are changing where you cannot see, collecting where you don’t want it to collect and causing problems you don’t want to face. So we do preventative maintenance at the doctor’s office. And it just makes good sense.
Not surprisingly, computer network systems need check ups also. And because, for the most part, bodies are more durable, computer systems need monitoring daily to keep business from going down at an inopportune time.
How is it done?
1 Software agents are placed on each machine to be monitored, workstations and servers, which collects data on the health of the particular device. How’s the hard drive? How about the RAM? Any virus issues? Running slow? Running hot? Strange OS anomalies?
2 Everything is sent back to the Network Operating Center (NOC) and analyzed. Over time, patterns emerge that are significant predictors of approaching problems.
3 When approaching problems reach critical status, an alert is sent to Alliant. We check the problem and recommend pro-active steps to take to keep the problem from generating further serious consequences.
4 With client approval, Alliant takes the corrective steps and the system continues to run smoothly, seemingly without end. Great system!
Now with centralized data available to the entire business and encompassing all elements from financial to CRM, to lose even a part of your network of computers and servers would minimally slow the business process at the weakest link and could possibly spell full business disaster.