TECHNOLOGY SUPPORT FOR YOUR BUSINESS
ENSURING YOUR COMPUTERS AND NETWORK WORK EFFICIENTLY AND SECURELY
Alliant Technology is a Managed IT Services Provider
Medical check ups are regular and frequent. Why? Because even though you feel fine, things are changing where you cannot see, collecting where you don’t want it to collect and causing problems you don’t want to face. So we do preventative maintenance at the doctor’s office. And it just makes good sense.
Not surprisingly, computer network systems need check ups also. And because, for the most part, bodies are more durable, computer systems need monitoring daily to keep business from going down at an inopportune time.
How is it done?
1 Software agents are placed on each machine to be monitored, workstations and servers, which collects data on the health of the particular device. How’s the hard drive? How about the RAM? Any virus issues? Running slow? Running hot? Strange OS anomalies?
2 Everything is sent back to the Network Operating Center (NOC) and analyzed. Over time, patterns emerge that are significant predictors of approaching problems.
3 When approaching problems reach critical status, an alert is sent to Alliant. We check the problem and recommend pro-active steps to take to keep the problem from generating further serious consequences.
4 With client approval, Alliant takes the corrective steps and the system continues to run smoothly, seemingly without end. Great system!
Now with centralized data available to the entire business and encompassing all elements from financial to CRM, to lose even a part of your network of computers and servers would minimally slow the business process at the weakest link and could possibly spell full business disaster.
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I attended Wilkes University in Wilkes-Barre, PA originally intending to be a teacher, but graduating with degrees in Mathematics, Computer Science and Education. I worked my way through school taking several jobs including automating the university’s mailing list using the newly acquired Data General minicomputer. Upon graduation I took the easy way out and started my first business developing customer software. I developed many interesting applications including a horse race track, fitness center, beer distributor and roller skating rink. I next went on to help found United Sales & Service, a company that provided authorized printer repair services and custom programming. I eventually took the company over and rebranded us to Alliant Technology Group. I have transformed the company from a simple break-fix business to an IT managed services provider. Our success and growth have come from the trust placed in us by our customers. I look forward to adding additional services for our customers and leading Alliant into the future.
I’ve been in the IT field for over 20 years. Most of my experience has been in the staffing industry. I’ve held various IT positions and understand what it’s like to be on the front lines as well as a manager. First and foremost, I believe the key component to a successful support team is providing excellent customer service. My goal is to continue to strive towards excellence as there is always room for improvement. With my strong work ethic and dedication, I plan to lead our team to challenge themselves towards this goal.
I hope customers never have issues, but if they do, my ambition is to insure that these matters are resolved successfully and quickly. I recognize the importance of taking ownership of issues whether it’s resolving a problem or enhancing the existing operation. I also understand the critical role that IT plays in our customers’ business and the sense of urgency that is required by our team to provide the level of support they need to be successful.
I’m excited by this endeavor and what I bring to further the vision for Alliant. My husband, two children and two dogs share in that excitement.
Born and raised in the Washington DC area, I grew up with Office Automation in the family and became a Word Processing Field Engineer (Technician) at age 18. Moving on to researching, selling and supporting business computers and networking for the last 35 years. Before joining the Alliant team, I have been working with Dale and his team for over 20 years. I enjoy working in a field that is on the leading edge of technology and constantly evolving.
Born and raised in Minnesota where I earned a BS degree in Accounting and passed the CPA exam before spending three years in public accounting. Determined to get out of the cold climate, I moved to California to begin a long career in the Insurance Industry with various roles including Vice President and Controller of Transamerica’s $50 billion Life Insurance and Investments Group. The contraction in the insurance industry gave me the opportunity to be involved in several mergers and acquisitions over the years and exposure to different accounting groups and their financial tools. I have always had a passion for financial analysis and forecasting. Working for Alliant provides a more focused perspective on what it takes to operate a successful business in a competitive industry.
I’ve been in the IT field for over 10 years. Most of my experience has been working in Network Operating Centers (NOC), with expertise on Microsoft Messaging system like Exchange and O365, and Windows Servers. Prior to getting into IT, I did data editing for a website developer, Customer Support and Server Monitoring.
Right from my childhood, fixing broken things has been my favorite. This passion has grown with me and so, I like break- fixing and resolving incidents and requests. Technology and its aspects has always fascinated me and so now that’s the reason why I am in IT.
Though I was born in Tamil Nadu, I grew up in Mumbai, India. I did my Graduation from Mumbai University. Things that I do in my weekends are spending time with my family & friends, cooking, playing cricket and going out for a walk.
I started my path towards IT by first attending DeVry University and earning my Associates degree in Electronics. After working a few jobs in that field, I found that I wasn’t having “fun” and had more interest working on my computer instead. From there on I took a few Microsoft certification courses that piqued my interest even further and decided to make a career of it. 20 years later I’ve held various roles in the IT field ranging from desktop support to network engineer in various industries such as Manufacturing, Mortgage, and lastly a Marketing agency that markets for nonprofit organizations like the American Red Cross. Throughout these 20 years I’ve been responsible for providing support for systems running Windows desktop and server OS, OS X systems, Office 365, and networking infrastructure to name a few. In my free time I enjoy spending time with my family of “foodies” by trying new restaurants, then walking it off on a nice hike with our 2 dogs.
I attended University of Santa Barbara, California graduating with a BA degree in Communications. After graduating with a BA in Communications I started to work at Coastline Communication learning web hosting. After a while I decided to move down to Los Angeles and work for Haskel, Int. working as an JDE System Administrator. A few years later, Haskel, was purchased by the United Technology Corporation and I was hired by the company which does all the IT work of UTC, Computer Science Corporation. I worked with Computer Science Corporation for 14 years until November 2020. I look forward to providing outstanding technical support to our customers.
Alliant has been a part of my work world either as a client or as a team member since 1995. From on-site tech consultant to Marketing Consultant to Office Manager to Marketing Manager, to Finance and Purchasing to Special Projects, my view of Alliant has been as varied as my experience serving Alliant. Our current Alliant team is the best it has ever been. We are developing the strength of our reliability, the depth of our capability and the brightness of our personality. In my spare time I enjoy reading and writing. My favorite hobby is eating, either home-cooked or restaurant style.