Alliant Technology is a Managed IT Services Provider

Medical check ups are regular and frequent. Why? Because even though you feel fine, things are changing where you cannot see, collecting where you don’t want it to collect and causing problems you don’t want to face. So we do preventative maintenance at the doctor’s office. And it just makes good sense.

Not surprisingly, computer network systems need check ups also. And because, for the most part, bodies are more durable, computer systems need monitoring daily to keep business from going down at an inopportune time.

How is it done?

1 Software agents are placed on each machine to be monitored, workstations and servers, which collects data on the health of the particular device. How’s the hard drive? How about the RAM? Any virus issues? Running slow? Running hot? Strange OS anomalies?

2 Everything is sent back to the Network Operating Center (NOC) and analyzed. Over time, patterns emerge that are significant predictors of approaching problems.

3 When approaching problems reach critical status, an alert is sent to Alliant. We check the problem and recommend pro-active steps to take to keep the problem from generating further serious consequences.

4 With client approval, Alliant takes the corrective steps and the system continues to run smoothly, seemingly without end. Great system!

Now with centralized data available to the entire business and encompassing all elements from financial to CRM, to lose even a part of your network of computers and servers would minimally slow the business process at the weakest link and could possibly spell full business disaster.

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Proudly serving Los Angeles and Orange Counties

Dale Smith

President

I attended Wilkes University in Wilkes-Barre, PA originally intending to be a teacher, but graduating with degrees in Mathematics, Computer Science and Education. I worked my way through school taking several jobs including automating the university’s mailing list using the newly acquired Data General minicomputer. Upon graduation I took the easy way out and started my first business developing customer software. I developed many interesting applications including a horse race track, fitness center, beer distributor and roller skating rink. I next went on to help found United Sales & Service, a company that provided authorized printer repair services and custom programming. I eventually took the company over and rebranded us to Alliant Technology Group. I have transformed the company from a simple break-fix business to an IT managed services provider. Our success and growth have come from the trust placed in us by our customers. I look forward to adding additional services for our customers and leading Alliant into the future.

Marianne McCarty

Technical Operations Manager

I’ve been in the IT field for over 20 years. Most of my experience has been in the staffing industry. I’ve held various IT positions and understand what it’s like to be on the front lines as well as a manager. First and foremost, I believe the key component to a successful support team is providing excellent customer service. My goal is to continue to strive towards excellence as there is always room for improvement. With my strong work ethic and dedication, I plan to lead our team to challenge themselves towards this goal.

I hope customers never have issues, but if they do, my ambition is to insure that these matters are resolved successfully and quickly. I recognize the importance of taking ownership of issues whether it’s resolving a problem or enhancing the existing operation. I also understand the critical role that IT plays in our customers’ business and the sense of urgency that is required by our team to provide the level of support they need to be successful.

I’m excited by this endeavor and what I bring to further the vision for Alliant. My husband, two children and two dogs share in that excitement.

Chris Gardner

System Engineer

I grew up in Temple City CA and attended Mt Sierra College in Monrovia receiving a Bachelor of Science degree in Telecommunications Technology on 2011. I am fairly new to Alliant, starting in October 2014, but so far I have found them to be a great company. Prior to coming to Alliant I was with Source One Staffing in Irwindale for ten years as their Information Technology Admin. Computers and technology is not my only passion. One of my main hobbies is Amateur Radio. I have been a licensed radio operator since 2009. It’s a fun and relaxing hobby where I am making new friends all the time and always learning new and interesting things.

Murugan Nadar

Systems Engineer

I’ve been in the IT field for over 10 years. Most of my experience has been working in Network Operating Centers (NOC), with expertise on Microsoft Messaging system like Exchange and O365, and Windows Servers. Prior to getting into IT, I did data editing for a website developer, Customer Support and Server Monitoring.

Right from my childhood, fixing broken things has been my favorite. This passion has grown with me and so, I like break- fixing and resolving incidents and requests. Technology and its aspects has always fascinated me and so now that’s the reason why I am in IT.

Though I was born in Tamil Nadu, I grew up in Mumbai, India. I did my Graduation from Mumbai University. Things that I do in my weekends are spending time with my family & friends, cooking, playing cricket and going out for a walk.

Brian Sitz

System Technician

Multifaceted individual in anything technical. I graduated UC Irvine with a Bachelor’s degree in Computer Science & Engineering. I have worked as a computer technician, a manufacturing engineer and system engineer, where I’ve gained knowledge in IT, web development, networking, and customer support. On my time off, I adopted a healthy appetite for the gym and possess an affinity to laugh at live comedian clubs and relax at the big screen.

Ray Adams

Office Manager

Alliant has been a part of my work world either as a client or as a team member since 1995. From on-site tech consultant to Marketing Consultant to Office Manager to Marketing Manager and now to Finance and Purchasing, my view of Alliant has been as varied as my experience serving Alliant. Our current Alliant team is the best it has ever been. We are developing the strength of our reliability, the depth of our capability and the brightness of our personality. In my spare time I enjoy reading and writing. My favorite hobby is eating, either home-cooked or restaurant style.