During the terrible catastrophes that happened in Texas, and subsequently in Florida, many businesses were unable to immediately rebuild and open the transactional processes. Some who were not affected reached out with many noble efforts to help others battered by the storms.
One of the more notable efforts was from our backup-disaster-recovery (BDR) Partner, Datto, who wrote to indicate the extent of the help they were providing for their affected partners. As the hurricane was closing in on Texas, Datto was making plans to send a crew of their top technicians with a truck full of Business Continuity and Networking equipment to assist any in need.
The Datto Code Red team arrived in Austin, Texas, Saturday, September 2, to establish a command center to help with any urgent local requests for assistance. Dedicated emergency phone number and email focused the communication channel for those needing help. Datto also increased staff to be able to support requests for critical backups and recoveries in the aftermath of the storm. Another example of the expanded offering was free licenses to those who needed additional capacity to cover at-risk data.
The attitude of service-to-community was summed up by the words of Austin McChord, Founder and CEO of Datto: “My thoughts will be with all of you through this challenging situation. Don’t hesitate to reach out to anyone at any time if you need assistance. We at Datto are here to help.
Although many joined in he effort to help the devastated area, the offering from Datto struck a note of sincerity and practicality. For Alliant Technology it also said, “When the disaster is an earthquake rather than a hurricane, we can be sure that the genuineness of the people who make up the Datto team will reach out in the same way for those of us in Southern California.”
No one likes to think about the horror of the next SoCal “not-if-but-when” earthquake. However, every astute businessman understands the necessity of the extensive preparation that includes Business Continuity. It is just because disaster can strike without warning that it is wise to have a robust BDR plan in place. The devices provided by Datto not only back up your data, they work in concert with existing servers and cloud services to restore your entire company in hours. Not days or weeks.
You can rely on Alliant to work with you when disaster becomes a personal reality.