I’ve been in the IT field for over 20 years. Most of my experience has been in the staffing industry. I’ve held various IT positions and understand what it’s like to be on the front lines as well as a manager. First and foremost, I believe the key component to a successful support team is providing excellent customer service. My goal is to continue to strive towards excellence as there is always room for improvement. With my strong work ethic and dedication, I plan to lead our team to challenge themselves towards this goal.
I hope customers never have issues, but if they do, my ambition is to insure that these matters are resolved successfully and quickly. I recognize the importance of taking ownership of issues whether it’s resolving a problem or enhancing the existing operation. I also understand the critical role that IT plays in our customers’ business and the sense of urgency that is required by our team to provide the level of support they need to be successful.
I’m excited by this endeavor and what I bring to further the vision for Alliant. My husband, two children and two dogs share in that excitement.